University of Hawaii, Honolulu, HI

B.A. with an IT Focus, Computer Science (expected Spring, 2018)

Help Desk Consultant, UH Information Technology Services

www.hawaii.edu/its/

Assisting users with technical difficulties

• Troubleshoot software, hardware and networking issues over the phone
• Answer phone and email responses to the ITS Help Desk
• Learning new patches and updates in the system, as well as learning basic technicial things

IT INTERN, Hawaiian Telcom

www.hawaiiantel.com/

Assisted the company in a hardware refresh updating them to Windows 10 and Troubleshooting the employees.

• Imaging hardrives
• Troubleshooting on Windows 10
• Learning how a company operates

Transformation Internship Program, Enterprise Technology Services

www.hacc.hawaii.gov/

The mission was to create a hackathon that would bring a range of people together from intellectual people to the curious. The result was creating Hawaii's first State Hackathon.

• Created H.A.C.C.
• Worked with the State in order to develop a stronger tech industry in Hawaii
• Introduction to a lot of the tech companies here